Enterprise Superintelligence knows your business.
Operational Superintelligence runs it.
Operational Superintelligence with the authority to act. AI workers across the systems you already run, or the operating system underneath them.
Six Finmile workers, live, below
Continue with Finmile Autonomy.The story below. AI workers across your stack.↓
Need the operating system
Go to Finmile OS.Plan. Run. Prove. Reconcile. Autonomy built in.→
Delivery Recovery WorkerFM-4471ObjectiveProtect today's delivery SLA.
Resolved. SLA protected. No operator action required.
- Authority
- Autonomous
- Policy
- Delivery Recovery Policy v2.4
- Function
- Operations
- Human action
- None required
- Outcome
- Pending
Operating loop
- Understand
- Investigate
- Decide
- Act
- Follow through
Systems touched
Built in the real world.
Finmile Autonomy was shaped inside live, high-volume operations, where exceptions are constant, decisions have consequences and the work must be completed, not just recommended.
Trusted by 100+ companies
Software records the operation. People still run it. Investigating, calling, deciding, updating, chasing, closing. That execution gap is what Finmile closes.
Real operations. Real outcomes.
Measured against pre-Finmile baselines on the same operations. Every number opens to its method.
Finmile runs the work between the systems.
Give it an outcome, not a prompt. It works until the outcome is confirmed.
Understand
What changed?
Investigate
What actually happened, across every system and message.
Decide
What should happen next, within the authority you set.
Act
Call. Message. Update. Reassign. Reroute. Escalate.
Follow through
Keep working until it is done.
Most AI generates answers. Finmile's AI workers do the work.
Put Finmile across your stack.
Finmile Autonomy. AI workers across the systems you already use. No rip and replace.
Finmile AutonomyOr run the operation on Finmile.
Finmile OS. Plan. Run. Prove. Reconcile. The complete operating system for physical operations, with Autonomy built in.
Finmile OSTogether, it knows the most.
Native access to the execution layer, and every other system still plugs in.
Across your stackBuilt into the stackOne intelligence layer, both waysFinmile Autonomy builds intelligence by doing the work.
Every workflow it completes gives Finmile a deeper understanding of how your operation actually works: the exceptions, decisions, priorities and workarounds no single system captures.
The more Finmile operates, the more context it builds.
The more context it builds, the more work it can take on.
AI workers need more than intelligence.
Finmile gives AI workers the context, tools, memory, authority and controls required to operate safely across your business.
Workers are continuously evaluated.
Every worker is tested, monitored and measured against operational outcomes, business rules and expected behaviour.
Every workflow builds Operational Memory.
Each completed job creates verified context about what happened, what mattered, what action worked and what happened next.
People control the autonomy.
Your teams define authority, approvals and escalation paths, monitor every action and step in whenever judgement is required.
Autonomous doesn't mean uncontrolled.
You set the rules, the authority and the escalation points. Every action has a reason, evidence and an audit trail.
- AssistedFinmile investigates and recommends. A person decides.
- SupervisedFinmile acts within boundaries. Selected decisions need approval.
- AutonomousFinmile owns the outcome. People handle defined exceptions.
Give every recurring exception an owner.
Each worker has a goal, access, defined authority and an accountable outcome.
Delivery RecoveryProtect today's delivery SLA.
Appointment RecoveryKeep every engineer at the right job.
Customer ResolutionResolve the problem, not just the question.
ComplianceKeep the operation inside its rules.
ClaimsInvestigate before you pay.
ReconciliationTurn completed work into money.
Measured against pre-Finmile baselines on the same operations. Methodology on the results page.
Built by operators
The plan is the easy part. The value is changing the outcome while you still can.
We built Finmile after running our own delivery network. The hard part starts when reality stops following the plan. Finmile gives intelligence the authority to act when it matters.
Start with one workflow.
You don't need to transform the whole operation on day one. Then expand.
Questions about Finmile
Straight answers about Operational Superintelligence, AI workers and the two ways to deploy Finmile.
What is Operational Superintelligence?
Operational Superintelligence is intelligence that can understand, decide, act and follow through across a live operation. It combines data from systems, people, documents and real-world events with the authority to complete work. Most business intelligence explains what happened and most generative AI produces an answer. Operational Superintelligence is built to do something about the problem while it is still happening.
What is Finmile Autonomy?
Finmile Autonomy is a platform for deploying AI workers across an organisation's existing systems, teams and workflows. The workers detect operational problems, investigate the context, communicate with the people involved, make decisions within defined authority, update systems and follow the work through to a confirmed outcome. It is designed for businesses that want to automate execution without replacing their existing technology stack.
What is an AI worker?
An AI worker is a software agent with a clear operational objective, access to approved tools and data, and defined authority to act. It can investigate a problem, call or message people, make a decision, update systems and continue monitoring the result. Unlike a chatbot, an AI worker is measured by whether the operational job was completed, not whether it produced a convincing response.
What is the difference between Finmile Autonomy and Finmile OS?
Finmile Autonomy works across the technology stack a customer already has. Finmile OS is the complete execution system for planning, running, proving and reconciling physical operations, with Autonomy built in. They are not unrelated products. They are two ways of deploying Finmile: Autonomy across the existing stack, or OS as the execution stack.
How is an AI worker different from a chatbot or a copilot?
A chatbot answers questions or routes a request, and a copilot assists a person by summarising information or recommending a next step. A Finmile AI worker can be given authority to execute the next step itself: it investigates the underlying problem, calls a driver, retrieves evidence, reschedules a delivery, updates the system of record and monitors completion. People stay involved wherever judgement, approval or relationship management is required.
Do we need to replace our existing software to use Finmile?
No. Finmile Autonomy is built in place across the systems, people and processes already running the operation. The first deployment normally focuses on one workflow and only the integrations required for that outcome. Organisations that later want Finmile to provide the underlying execution layer can consider Finmile OS.
How do we control what Finmile's AI workers are allowed to do?
Every worker has defined access, authority, actions, limits and escalation rules. Controls can vary by workflow, customer, location, value, risk or type of decision. The organisation determines what the worker may read, change, approve and communicate. Finmile cannot grant itself additional authority outside that configuration.
How quickly can Finmile Autonomy be deployed?
A focused first workflow can be live in 30 days when system access, operational ownership, data and decision rules are available. Finmile starts with one worker and one measurable outcome, tests the worker against real scenarios and then expands its authority or adds adjacent workflows. There is no need to replace the existing technology stack before starting.