2022 - Founded
Two operators, one idea
Finmile was founded in 2022 by Rich Pleeth and Chris Sargeant after years of working within logistics operations.
About Finmile
Operational Superintelligence, built in place
Finmile builds AI workers with the authority to act across an operation: they investigate, decide within the authority they are given, contact the people involved, update the systems of record and follow the work through until it is resolved.
Finmile Autonomy deploys those workers across the systems a business already runs. Finmile OS is the complete operating system for physical operations, plan, run, prove and reconcile, with Autonomy built in.
Our Story
The gap
More than route plans
Having managed drivers, routes, deliveries, customer issues, returns, and operational challenges firsthand, they saw a growing need for software that could do more than create route plans.
The platform
Built for the reality of logistics
They built Finmile to help businesses manage the reality of logistics, where conditions change constantly and decisions need to be made in real time.
The Platform
What Finmile Does
AI Route Optimization
Build smarter routes using real-world constraints, including vehicle capacity, delivery windows, driver availability, traffic patterns, and customer requirements.
Live Reoptimization
Adapt routes and workloads throughout the day as new jobs, delays, exceptions, and changing conditions occur.
Control Tower
Monitor routes, drivers, jobs, exceptions, and operational performance from a single real-time dashboard.
Agentic AI Operations
Leverage AI to identify risks, answer operational questions, recommend actions, automate workflows, and support decision-making across logistics operations.
AI Proof of Delivery
Combine GPS data, images, barcode verification, and delivery history to strengthen proof of delivery, reduce disputes, and improve claims management.
Driver & Fleet Performance
Track productivity, attendance, route completion, service levels, delivery quality, and operational performance across drivers, depots, and networks.
Returns & Reverse Logistics
Integrate returns directly into live delivery operations to improve vehicle utilization and reduce unnecessary journeys.
Customer Communication
Improve delivery visibility and reduce “Where Is My Order?” inquiries with accurate ETAs and proactive updates.
Claims & Billing Control
Connect operational data with proof of delivery, claims management, and billing processes to reduce revenue leakage and improve accountability.
Why Finmile
Most logistics software solves a single problem.
Route planning tools create plans. Tracking platforms show vehicle locations. Proof of delivery systems collect evidence. Customer communication tools send updates.
Finmile brings these functions together into one connected execution platform, helping businesses operate more efficiently, make better decisions, and deliver a better customer experience.
Our People
Meet the Leadership Team
Rich Pleeth
Co-Founder & CEO
Formerly at Google and Bolt. Drives growth strategy, partnerships, and go-to-market expansion.
LinkedInChris Sargeant
Co-Founder & COO
Formerly Compass Group and Reef. Leads operational excellence, fleet scaling, and customer success.
LinkedInNorbert Swierad
Founding CPO
Leads product across Finmile OS and Finmile Autonomy, from the operating model to what ships.
LinkedInAlex Chindris
Chief Technology Officer
AI and geospatial systems architect focused on routing algorithms, ML analytics, and scalable logistics infrastructure.
LinkedInAndrei Chirila
Head of Product
Mobility and fleet management SaaS leader focused on product development, UX, and customer feedback loops.
LinkedInHiren Solanki
Head of Central Operations
Leads large-scale courier operations, route auditing, compliance, and SLA performance delivery.
LinkedIn
Our Vision
We believe the future of logistics is intelligent execution.
Businesses need more than disconnected tools and static dashboards. They need a platform that can understand what's happening across the operation, identify risks, recommend actions, and increasingly automate decisions.
Finmile is building that platform.
Join the Journey
From parcel delivery and retail logistics to automotive distribution, healthcare logistics, and field service operations, Finmile helps organizations run smarter, more efficient operations. Book a demo today and discover how AI-powered logistics execution can transform your business.