Operational Superintelligence
Plan work, dispatch people, monitor execution, resolve exceptions and control cost in real time.
Plan. Run. Prove. Reconcile.
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Temu
Net Zero Logistics
Grind
Fernhay
Plan. Run. Prove. Reconcile.
Finmile runs the execution layer for logistics and field operations, connecting dispatch, live tracking, proof, customer communication, claims, billing evidence and SLA management in one AI-powered system.
Plan. Run. Prove. Reconcile.
Route 118 - 14 stops
Live exceptions
Deliveries per hour
Build delivery routes, technician schedules and workforce plans - however complex the operation.
Live exceptions
Assign drivers, technicians and vehicles dynamically across depots and fleets - live, as the day changes. Monitor routes, jobs and SLA performance across deliveries, service teams and mobile workforce operations.
Capture proof, automate workflows and lift performance with AI built for logistics execution - while customers stay informed automatically.
Optimize routes, manage fleets and deliver faster with complete operational visibility.
Meet customer expectations with faster deliveries, real time tracking and fewer failed orders.
Improve delivery success rates with live tracking, proof capture and proactive exception management.
Deliver pallets and bulk orders on schedule with live tracking, proof capture and exception management.
Coordinate technicians, jobs and assets while reducing downtime and missed appointments.
Move vehicles and parts efficiently with smarter dispatch and complete delivery visibility.
Optimize collections, recycling and reverse logistics with intelligent route planning.
Dispatch recovery vehicles faster and keep customers informed from breakdown to drop off.
Everything above works on its own. Finmile OS plans the work, runs it live, proves what happened and reconciles the cost, with your team in control of every decision.
Switch on Finmile Autonomy and AI workers take the exceptions off them. They read the same live operational data through the same endpoints, investigate what actually happened, decide within the authority you set, call and message the people involved, and write the outcome back into the records it came from.
AI workers you deploy, not AI assistants.
Explore Finmile Autonomy →A worker deployed on Finmile OS inherits the whole operating picture: the plan, live progress, the driver app, proof, exceptions and cost. Nothing has to be rebuilt or re-integrated.
Reassigning a stop, rebooking an appointment, updating an ETA or raising a claim happens through the OS actions your team already uses, so the record stays in one place.
Every worker has defined access, limits and escalation rules. Routine decisions run autonomously, anything above the line waits for a person, and every action leaves a reason and an audit trail.
Track drivers, technicians, parcels, parts, vehicles and jobs from one real time operational view. Finmile gives dispatchers and operations managers live visibility into route execution, customer updates, delays, proof capture and exceptions so teams can respond before issues escalate.
Explore the Control Tower →Live exceptions
Deliveries per hour
route efficiency improvement
SLA performance
fewer "where is my order?" enquiries
POD approval time
Explore research, operational strategies and AI driven approaches shaping modern logistics and field operations.
Common questions about Finmile OS: how it plans work, runs it live, proves what happened and reconciles the cost.
Finmile OS is the complete operating system for physical operations. It plans the work, runs it live, proves what happened and reconciles the cost, with Finmile's AI workers built in. It covers routing, dispatch, live operations, driver workflows, proof of delivery, exception handling and reporting in one platform.
Finmile ingests orders, optimises routes, allocates work, monitors live delivery progress, predicts delays, triggers customer updates, captures proof of delivery and reports on cost, service and driver performance. The result is fewer wasted miles, fewer failed deliveries and better visibility.
Both. Finmile OS includes advanced AI route optimisation, but it is broader than route planning: it also runs dispatch, live operations, driver workflows, proof of delivery, exception management and reconciliation. It creates the plan, runs it and proves the outcome.
Basic tools calculate a route before the day starts. Finmile is built for live operations, supporting dynamic routing, live tracking, exceptions, driver workflows, customer communication, proof of delivery and analytics, because real delivery days rarely follow the original plan.
Finmile is built for logistics companies, courier networks, delivery service providers, 3PLs, retailers, ecommerce brands, field service operators and healthcare logistics teams, especially those with high volume, multiple depots, mixed fleets and service level agreements.
No. Finmile supports dispatchers, planners and operations teams. It automates repetitive work, surfaces risks and gives better visibility, but human oversight stays in control.
Finmile uses AI to optimise routes, predict delays, identify delivery risk, improve ETA accuracy, support proof of delivery validation and recommend better ways to allocate work, across the whole delivery lifecycle rather than just producing a map.
Yes. By improving route density, driver allocation and stop sequencing, Finmile reduces unnecessary routes and miles. Finmile reports delivery cost reductions of up to 42 percent, and Net Zero Logistics cut daily routes from 30 to 40 down to 16 to 20 after adopting Finmile.
Implementation depends on complexity, data quality and integrations; a pilot can move quickly while a full enterprise rollout takes longer. Finmile does offer pilots, and the best approach is to prove value on one live operation before expanding.
Yes. Finmile offers API integrations and can connect with WMS, TMS, ERP, ecommerce platforms and carrier systems. It does not require a full system replacement and can sit alongside the tools you already run.
One AI powered platform for planning, dispatch, execution, proof and performance control.